We live in an era of advanced technology, where anything can be purchased online and delivered to the doorstep. For this, shipping orders is the most crucial aspect for businesses delivering products. Any error in shipping directly affects customer relations and finances. So, businesses must streamline the process to avoid minimal to zero errors. To achieve this aim, here are a few ways shipping software can help businesses reduce shipping errors.

Ensures accuracy of address
According to a survey, more than 50% of shipping errors happen because of inaccuracies in delivery addresses. Such errors waste a lot of time and money for businesses. It also makes the customers lose faith in the business as they fail to deliver their orders on time. In such cases, shipping software can prevent these errors with the help of an address verification system. The system verifies if the addresses entered by the customers are accurate and ensures on-time delivery of the orders.

Real-time inventory tracking
One of the most significant challenges businesses face is the possibility of running out of inventory without realizing it until after receiving an order. This can create delays or even result in the cancellation of orders, which can negatively impact customer satisfaction. Such issues can increase the likelihood of customers never returning to the business.
However, shipping software can be a great solution to this problem. Businesses can use such software to monitor their inventory levels in real-time. The software can automatically update inventory levels as soon as an order is placed, enabling business owners to know when to restock their inventory before it runs out. This can help businesses avoid stockouts and fulfill orders promptly, leading to enhanced customer satisfaction and loyalty.

Offers route optimization
Shipping software also offers benefits such as route optimization. This means that using certain algorithms, the software can tell a business about the details of the possible shipping routes. The software can provide information about the traffic situation on the routes, the weather, and the estimated delivery time upon taking a route. With this knowledge, businesses and shipping companies can make an informed decision about which route to take. This feature also allows them to avoid errors such as late deliveries.

Tracks the packages in real-time
Shipping software is a helpful tool for businesses and shipping companies to ensure that their orders are delivered on time and without any errors. One of the critical benefits of shipping software is tracking packages in real time until they are delivered. This helps businesses monitor their orders’ status and ensure they arrive at their destination within the expected timeframe. Additionally, shipping software allows shipping companies to quickly respond to any issues that may arise during transit, such as unexpected delays or lost packages, ensuring that they can take corrective action and minimize any impact on their customers.

Automates documentation
Businesses also face a lot of errors in the documentation of an order due to the overwhelming amount of paperwork involved. This includes errors in creating the bills for lading, packaging slips, and every order delivered. Shipping software significantly reduces the chances of errors with these documents by automating the process and removing the need for manual paperwork. It also enhances the accuracy of calculations and ensures that no single order is missed from the bills. It also makes it easy for companies to keep records of all their orders and transactions by creating soft copies of all the documents.

Allows customers to track their order
Customers prefer to keep track of their orders and stay informed about their shipping status. This is where shipping software comes in handy, benefitting customers and the business. When customers feel their order is taking too long, they tend to contact customer care, which can waste the business’ time, workforce, and resources. However, with the help of shipping software, customers can receive live updates about their orders, reducing the need to reach out to customer service.

Allows businesses to compare carriers
Most shipping software is tied with multiple carriers, which benefits businesses. This is because it allows businesses to compare the rates of different shipping carriers and choose one for their delivery. It also allows businesses to switch between different carriers for their deliveries and determine which carrier has made the fastest deliveries with minimal errors.